The Umbrella Homes Privacy Statement

We at The Umbrella Homes respect and protect the privacy of our customers and those who use our website and our products and services. This privacy statement provides details about how your personal information is collected and used. Personal information is any information that identifies you or would enable someone to contact you, such as your name, email address, phone number and other non-public information that is associated with the foregoing. This privacy statement applies to the Umbrella Homes website and any other sites owned or operated by The Umbrella Homes (the "Sites"). The Umbrella Homes Limited is located at 76 Woodville Road, Cathays, Cardiff, CF24 4ED.

Information Collection and Use by Us

We are the sole owner of information collected on the Sites, except for contact lists and content that you provide to us in connection with your use of our products and services. We will not sell, share, or rent this information to others in ways different from what is disclosed in this privacy statement. We may obtain information that is provided during any voluntary or mandatory registration process, when you call or email us, or when you register an online application.  We collect information only as necessary to fulfil the purposes set forth in this privacy statement.

Our Sites offer several opportunities for visitors to register for promotional and informational mailings. These registration forms enable users to opt-in to our mailing lists and require users to give contact information (such as name and email address). Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up for future mailings and subsequently wish to withdraw their participation may opt-out of receiving future mailings at any time (see the "Choice/Opt-out" section below). We may use this information to provide you with requested information or products or services, to improve our products and services and do a better job of marketing them, or to communicate with you.

You acknowledge and expressly agree that we may obtain additional information about you that we collect from other sources, such as information you provide when meeting in person or at our Cathays office.  

Sharing of Information

We will never sell or rent your personal information to third parties for their use without your consent.

If you accessed our website or any of our products or services through or in connection with a solicitation from one of our partners, we may share your information with the partner and the partner may share related information with us. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). Our contracts with such third parties prohibit them from using any of your personal information for any purpose beyond the purpose for which they were engaged, including for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may also share non-personally identifying information in the aggregate with third parties, such as the media, industry observers, potential customers or partners. For example, we may disclose the number of users that have been exposed to, or clicked on, our Sites or evaluated or purchased our products and services.

If we are involved in a merger, acquisition, a sale of all or a substantial portion of our assets, or other similar transaction, your information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any such transaction and the choices you may have regarding your information.

Lastly, we may disclose your personal information to courts, law enforcement authorities and/or other relevant third parties, such as internet service providers, when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action or pursue other relief when you or a third party are or may be: (a) violating our terms and conditions of use; (b) causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; or (c) violating national, local, or other applicable law.

Choice/Opt-out

You always have the opportunity to opt-out or change preferences by emailing us at info@theumbrellahomes.co.uk  In addition; anyone receiving emails from us on behalf of our customers always has the opportunity to read this privacy statement. If you believe that you have received an unsolicited commercial email from us on behalf of any of our customers, you may report it to us at info@theumbrellahomes.co.uk  

To manage the information we receive about you from social networking sites or any other third party, you will need to follow the instructions from that party for updating your information and changing your privacy settings. The information we collect is covered by this privacy statement and the information the third party collects is subject to such third party's privacy practices. Privacy choices you have made on any third party site will not apply to our use of the information we have collected directly through our applications.

Access to Personal Information

We will retain your information for as long as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@theumbrellahomes.co.uk We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Refer a Friend

If you choose to use our referral service to tell a friend about our website or our products and services, we will ask you for your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit our website. We retain this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Such referrals may not be permissible in all situations or in all jurisdictions. You acknowledge and agree that you are solely responsible for compliance with any applicable laws in this regard. Your friend may contact us at info@theumbrellahomes.co.uk to request that we remove this information from our database.

Notification of Changes

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here, by email, or by means of a notice on the Umbrella Homes website so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. For major changes in how we use personally identifying data, we will provide advance notice. In all cases, your continued use of any Site or our products and services or constitutes consideration and your binding acceptance to any such changes.